FAQs

1. Are your products real sterling silver?

Yes. All our items are made from authentic 925 sterling silver, tested and quality-checked.

2. How long will delivery take?

Processing takes 2 working days, and delivery within Sri Lanka takes 2–5 working days.

3. Do you offer Cash on Delivery (COD)?

Yes, depending on your location. COD availability will be shown at checkout.

4. Do you accept returns?

Yes. Returns are accepted within 7 days, provided the item is unworn, undamaged, and in original packaging.

5. How do I care for my silver jewelry?

Keep away from water, sweat, and chemicals. Store in a dry pouch and clean regularly with a silver polishing cloth.

6. Do your products tarnish?

Sterling silver may tarnish over time—this is completely normal. Proper care helps maintain shine.

7. Can I exchange an item?

Yes, exchanges are available for items of similar value, subject to stock availability.

8. How do I contact you?

You can reach us via WhatsApp, phone, or email. Our support team is always ready to help.